1. Data Controller

For personal data processed in connection with this website and the services of the private medical practice, the relevant data controller is:

2. Information We May Collect

Depending on how you use the website and communicate with us, information collected may include:

• Name and surname
• E-mail address
• Telephone number
• Information submitted through contact or feedback forms
• Appointment or consultation requests
• Communication records
• Technical website information, such as browser, device and cookie information
• Other information that you voluntarily provide

Where health information is required for medical assessment or treatment, appropriate procedures and communication methods may be used.

3. Purposes of Processing Personal Data

Personal information may be processed, where applicable, for purposes such as:

• Responding to enquiries
• Managing appointment and consultation requests
• Communicating with patients
• Reviewing requests, complaints and suggestions
• Providing information about our services
• Managing patient communication and follow-up
• Maintaining website security and functionality
• Fulfilling applicable legal and regulatory obligations
• Establishing, exercising or protecting legal rights where applicable

Personal information is processed only where an appropriate legal basis exists under applicable law.

4. Health and Sensitive Personal Data

Health information may constitute sensitive personal data and requires a higher level of protection.

Medical information required for consultation, diagnosis, treatment or follow-up is handled in accordance with applicable healthcare and data protection requirements.

5. Sharing of Personal Data

Personal information is not disclosed to third parties without an appropriate legal basis.

Where necessary and permitted by applicable law, information may be processed or transferred to authorized public institutions, legally authorized authorities, professional advisers, technical service providers or other parties involved in providing necessary services.

Appropriate measures are taken to protect personal information when third-party service providers are used.

6. International Data Transfers

Some website technologies or third-party services may involve the processing or transfer of information outside Türkiye.

Where such transfers occur, they are handled in accordance with applicable personal data protection requirements.

The actual technologies and third-party services used by this website should be reviewed periodically to determine whether international data transfers occur.

7. Data Security

Reasonable technical and administrative measures are taken to protect personal information against unauthorized access, unlawful processing, accidental loss, alteration or disclosure.

However, no internet-based communication method can be guaranteed to be completely secure. Visitors should therefore avoid submitting unnecessary confidential or sensitive information through general website forms.

8. Data Retention

Personal information is retained only for as long as necessary for the purposes for which it was collected and for periods required or permitted by applicable legislation.

When the relevant retention period expires, personal information is deleted, destroyed or anonymized as required by applicable law.

9. What Are Cookies?

Cookies are small data files that websites may store on a visitor's device.

Cookies can be used for purposes such as enabling essential website functions, remembering preferences, understanding website performance or providing additional functionality.

10. Types of Cookies

11. Cookie Preferences

When you first visit our website, you may be presented with options to:

You may change or withdraw your cookie preferences where the website's consent-management functionality permits this.

Rejecting optional cookies should not prevent access to the basic functionality of the website.

12. Third-Party Services

Our website may contain or use third-party services such as maps, videos, analytics tools, social media links or other embedded technologies.

These services may process information according to their own privacy and cookie practices.

The third-party services actually installed on this website should be identified and reflected in this policy.

13. Your Rights

Depending on the applicable legislation, you may have rights regarding your personal data, including rights relating to obtaining information about processing, requesting correction of inaccurate information, requesting deletion or destruction where legally applicable, and exercising other rights provided under applicable data protection legislation.

Requests concerning personal data may be submitted through the contact details provided in this policy.

14. Changes to This Policy

This Privacy & Cookie Policy may be updated when necessary due to changes in our website, services, technologies or applicable legal requirements.

The current version will be published on this website together with its latest revision date.

15. Contact

For questions regarding this Privacy & Cookie Policy or the processing of personal information, please contact: